Privacy Policy
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
Your Privacy Matters to Us
TakniX Solution ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT equipment rental services.
Secure Data Handling
Your personal information is encrypted and stored securely using industry-standard protocols.
Limited Data Sharing
We never sell your data to third parties and only share when necessary for our services.
Your Control
You have full control over your personal data and can request modifications or deletion.
Information We Collect
Personal Information You Provide
When you use our services, we may collect the following personal information:
Account Information
- Full name and contact details
- Email address and phone number
- Date of birth and gender
- Profile picture (optional)
Address Information
- Home and office addresses
- City, state, and pincode
- Delivery preferences
- Landmark details
Payment Information
- Payment method preferences
- Billing address details
- Transaction history
- Security deposit information
Professional Information
- Company name and designation
- Industry and business type
- Professional contact details
- Tax and GST information
Information Collected Automatically
Device & Browser Information
IP address, browser type, operating system, device identifiers, and screen resolution.
Usage Analytics
Pages visited, time spent on site, click patterns, search queries, and interaction data.
Location Data
Approximate location based on IP address for delivery optimization and service availability.
Cookies & Tracking
Session cookies, preference cookies, and analytics cookies for improved user experience.
How We Use Your Information
Service Delivery
- Process rental bookings and manage orders
- Coordinate equipment delivery and pickup
- Provide customer support and maintenance
- Handle payments and security deposits
- Send service-related communications
Account Management
- Create and maintain user accounts
- Verify identity for security purposes
- Personalize user experience
- Remember preferences and settings
Business Operations
- Improve our services and website
- Conduct market research and analysis
- Manage inventory and logistics
- Ensure quality control
Communications
- Send booking confirmations and updates
- Share promotional offers (with consent)
- Provide technical support
- Deliver important service announcements
Legal & Security
- Comply with legal obligations
- Prevent fraud and abuse
- Protect our rights and property
- Resolve disputes and enforce agreements
When We Share Your Information
How We Protect Your Data
SSL Encryption
All data transmission is protected with 256-bit SSL encryption
Secure Servers
Data stored on secure, regularly updated servers with firewall protection
Access Controls
Strict access controls ensure only authorized personnel can access data
Regular Backups
Automated backups ensure data recovery in case of system failures
Monitoring
Continuous monitoring for suspicious activities and security threats
Regular Updates
Regular security updates and patches to maintain system integrity
Important Security Notice
While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices and promptly address any vulnerabilities.
Cookies & Tracking Technologies
Your Privacy Rights
You have several rights regarding your personal information. We're committed to helping you exercise these rights in accordance with applicable privacy laws.
Right to Access
Request a copy of the personal information we hold about you and understand how it's being processed.
Request DataRight to Rectification
Update or correct any inaccurate or incomplete personal information we have about you.
Update ProfileRight to Erasure
Request deletion of your personal information under certain circumstances, subject to legal requirements.
Delete DataRight to Restrict
Request limitation of processing your personal information in specific situations.
Restrict ProcessingData Portability
Receive your personal information in a structured format to transfer to another service provider.
Export DataRight to Object
Object to processing of your personal information for marketing purposes or based on legitimate interests.
Object ProcessingHow to Exercise Your Rights
Submit Request
Contact us using the information provided below
Identity Verification
We may request additional information to verify your identity
Processing
We'll process your request within 30 days and notify you of the outcome
Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account Information
Order & Transaction Data
Communication Records
Analytics Data
Note: Some information may be retained longer if required for legal compliance, dispute resolution, or to protect our legitimate business interests.
Contact Us About Privacy
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please don't hesitate to contact us:
Our Commitment
We aim to respond to all privacy-related inquiries within 48 hours and resolve requests within 30 days as required by applicable privacy laws.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.