Delivery Information

Fast, reliable, and professional delivery services for your IT equipment

Free Delivery

Within city limits for all orders

Quick Setup

24-48 hour delivery window

Installation Included

Free setup and configuration

Insured Transport

Fully covered during transit

Service Areas

Free Delivery Zone

FREE

Jaipur City Limits

  • Civil Lines
  • Malviya Nagar
  • Vaishali Nagar
  • Mansarovar
  • Jagatpura
  • Sitapura Industrial Area
  • Tonk Road
  • Ajmer Road
  • JLN Marg
  • C-Scheme

Coverage: Within 25km radius from city center

Delivery Time: 24-48 hours

Cost: Absolutely Free

Delivery Process

1

Order Confirmation

After successful payment and document verification, you'll receive an order confirmation with estimated delivery time.

  • SMS and email confirmation
  • Tracking ID provided
  • Customer service contact details
2

Equipment Preparation

Our technical team prepares and tests your equipment to ensure everything is in perfect working condition.

  • Quality check and testing
  • Software installation (if required)
  • Accessories packaging
  • Documentation preparation
3

Delivery Scheduling

We'll contact you 2-4 hours before delivery to confirm your availability and provide exact timing.

  • Pre-delivery call confirmation
  • Flexible timing options
  • Delivery executive details
  • Real-time tracking updates
4

Delivery & Setup

Our trained technicians will deliver, unpack, and set up your equipment at your preferred location.

  • Professional unpacking
  • Equipment installation
  • Basic configuration
  • User orientation
5

Handover & Documentation

Complete inspection, testing, and documentation handover with your signature confirmation.

  • Equipment inspection checklist
  • Accessories verification
  • User manual and warranty card
  • Digital receipt and documentation

Delivery Charges & Policies

Standard Delivery

FREE
  • Within Jaipur city limits
  • 24-48 hour delivery
  • Basic installation included
  • Ground floor delivery
  • Business hours (9 AM - 7 PM)

Express Delivery

₹500
  • Same day or next day
  • Priority scheduling
  • Weekend delivery available
  • Evening slots (7 PM - 9 PM)
  • Guaranteed time slots

Premium Setup

₹1,000
  • Complete software setup
  • Network configuration
  • Data migration assistance
  • Extended user training
  • Custom configuration

Additional Services

Corporate Bulk Delivery

Special arrangements for multiple equipment delivery to offices and institutions.

  • Coordinated bulk delivery
  • Floor-wise distribution
  • Asset tagging service
  • Inventory documentation
  • Dedicated project manager
Custom pricing based on requirements

Event & Project Delivery

Specialized delivery services for events, conferences, and temporary projects.

  • Event venue delivery
  • On-site technical support
  • Equipment pickup post-event
  • 24/7 emergency support
  • Backup equipment standby
Starting from ₹2,000 per event

Home Office Setup

Complete home office setup service with ergonomic consultation and optimization.

  • Workspace assessment
  • Ergonomic setup guidance
  • Cable management
  • Lighting optimization
  • Productivity tips and training
₹800 per location

Delivery Policies

Customer Responsibilities

  • Ensure someone aged 18+ is present during delivery
  • Provide clear address and contact information
  • Ensure adequate space and power connections
  • Check equipment condition before accepting delivery
  • Provide valid identification during handover

Rescheduling & Cancellation

  • Free rescheduling up to 2 times with 4-hour advance notice
  • Third rescheduling will incur ₹200 charges
  • Cancellation allowed up to 24 hours before scheduled delivery
  • No-show charges: ₹500 if customer unavailable during confirmed slot
  • Weather-related delays: No charges, automatic rescheduling

Damage & Insurance

  • All equipment is insured during transit
  • Report any visible damage immediately
  • Do not accept delivery of damaged equipment
  • Replacement arranged within 24 hours for transit damage
  • Detailed inspection checklist provided at delivery

Special Circumstances

  • Stairs/Elevator: ₹100 per floor for stairs, ₹50 for elevator usage
  • Parking Charges: Customer responsibility at delivery location
  • Security Clearance: Corporate/institutional deliveries may require additional time
  • Remote Locations: May require local transport arrangements
  • Festival Seasons: Extended delivery times during major festivals

Delivery Support

Phone Support

+91 98765 43210

Monday - Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 6:00 PM

WhatsApp Support

+91 98765 43210

24/7 Quick responses

Order tracking and updates

Email Support

info@taknix.com

Delivery queries and scheduling

Response within 2-4 hours

Frequently Asked Questions

Can I track my delivery in real-time?

Yes, you'll receive a tracking ID and can track your delivery status via SMS updates and our customer service team.

What if I'm not satisfied with the equipment at delivery?

You can refuse delivery if the equipment doesn't meet your expectations. We'll arrange a replacement within 24-48 hours.

Do you deliver on weekends and holidays?

Standard delivery is Monday-Saturday. Weekend and holiday delivery available with express delivery charges.

Is there a minimum order value for free delivery?

No, we provide free delivery for all orders within Jaipur city limits, regardless of order value.

Can I change the delivery address after placing an order?

Yes, but please notify us at least 24 hours before the scheduled delivery. Additional charges may apply for location changes.

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